Question 1

How do credits work?

Accepted Answer

Credits are ShotRoom's currency. Each AI-generated image costs 20 credits. Steps 1–5 (upload, diagnostic, pose selection, setup, prompt synthesis) are completely free — you only spend credits when you generate final images.

Question 2

What payment methods do you accept?

Accepted Answer

We accept UPI, all major credit/debit cards, net banking, and wallets through Razorpay — India's most trusted payment gateway. All transactions are secured with 256-bit encryption.

Question 3

Can I get a refund?

Accepted Answer

If an AI generation fails, your credits are automatically refunded to your account instantly. Purchased credits are non-refundable but never expire, so there is no risk of losing your investment.

Question 4

Do credits expire?

Accepted Answer

No. Your credits never expire and carry over indefinitely. Buy credits when prices suit you and use them whenever you need.

Question 5

How many images can I generate per session?

Accepted Answer

A typical session generates 10–14 images across three categories: main campaign poses (front, back, creative angles), product detail shots (one per component), and macro close-ups (fabric texture, embroidery, hardware). The exact count depends on your garment type — a lehenga set with choli, skirt, and dupatta generates more images than a plain t-shirt.

Question 6

How does ShotRoom pricing compare to traditional product photography?

Accepted Answer

Traditional product photography for Indian fashion costs Rs. 300–800 per image in most cities, and a complete photoshoot with 10+ images can run Rs. 3,000–8,000 per garment. ShotRoom generates images from Rs. 25 each — a complete 10–14 image photoshoot starts under Rs. 400 on the cheapest pack, a 5–10x cost reduction. For sellers with 50+ SKUs, the savings are transformative.

Question 7

Is there a free trial or free credits?

Accepted Answer

Yes. Every new ShotRoom account receives 60 free credits on signup — enough to generate one master image plus two pose variations and experience the full quality before purchasing. No credit card is required to sign up.

Question 8

Which marketplaces are ShotRoom images compatible with?

Accepted Answer

ShotRoom generates images that meet the exact specifications for all major Indian fashion marketplaces: Myntra (1000×1200px, white background), Amazon India (1000×1000px, pure white #FFFFFF), Flipkart (1000×1000px HD tier), AJIO (1080×1440px, 3:4 portrait), Meesho (800×800px), and Shopify India (2048×2048px). Each marketplace has different requirements, and ShotRoom handles all of them.

Question 9

Do you charge GST?

Accepted Answer

No. ShotRoom is not currently GST-registered, so prices shown are final and no GST is added at checkout. You'll receive an invoice for every purchase.

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